Haulage industry leading truck manufacturer and dealer network
October 2016
Dear Sir or madam,
I can highly recommend Tim Fraser Hook as a Business Consultant and Trainer. I have worked with Tim on numerous occasions since 2007 and the results achieved from developing employees have been extremely positive.
Tim's initial approach is to understand the business. He achieves this through being diligent in learning about the subject matter, associated systems, processes and building relationships with business owners which all work towards fulfillment of the desired learning outcome. More importantly, Tim ensures the learning event engages participants through related storytelling and a variety of practical exercises which can be applied back in the workplace.
In addition to this, I have also found that whilst Tim has a professional, refined approach he has the ability to put everyone at ease from the moment he meets them.
Yours faithfully,
Competence Development Manager
Testimonials
Agricultural Machinery industry leading manufacturer and dealer network
January 2015
To whom it may concern, I have known Tim Fraser-Hook for over 7 years, from the point at which **Manufacturer** engaged the services of a third party training provided to deliver non-technical, "professional training". Modules involved, ranged from Communication Skills and Customer Service through to all aspects of high-level Management Training.
Tims' meticulous planning and attention to detail soon shone through and this has consistently been matched by his depth of knowledge and professional approach. As a result, he's managed to win national endorsement from those within our dealer network that have attended his courses. This is a major indictment of his ability, given that the majority of those attending are time-served technicians, service managers or parts staff, none of whom are easy to impress.
Tim is someone that creates effective rapport and results, without drama or undue effort. By delivering the correct messages, knowledge and understanding, Tim is consistently able to deliver on agreed objectives and timelines. His caliber is such that he would be an asset to any team if not as a direct (employed) team member, then potentially even more importantly, as someone to train your team members to help them reach their/your full potential.
Should Tim be on your radar for any reason, then i have no hesitation in recommending him to you (as a consultant, trainer or coach). Should any prospective employer wish to validate this statement, then you're welcome to contact me at (details on request) to confirm the statements included within this document.
Yours faithfully,
Dealer Development Director
Independent Commercial and Leisure Marine dealer (multiple depots)
September 2016
Dear Tim,
Having attended your “Selling *BRAND* products in the Commercial Marine sector” course at the manufacturers headquarters I have to say I and my colleagues found it very interesting, engaging and certainly useful. As a long standing “multi depot” marine dealership on the south coast we have by nature of our location and customer base a bias towards the Leisure Marine sector. In recent years we have recognised the need to broaden our customer base and develop our commercial marine sector business. Your course was perfectly structured to aid us in this, providing not only valuable selling skills but put across in context with the *BRAND* commercial marine product knowledge.
The blend of selling skills and product knowledge made it a very worthwhile course, certainly time well spent by us all. It will assist us in our objective enabling or sales team to talk to customers with confidence not only in their sales techniques but very importantly with the correct product knowledge.
Regards,
Engineering Director.